Free Learning Opportunities from Missouri Care, an Aetna Health Plan...Developed with You in Mind
Bridge cultures, build patient relationships and learn how to achieve better health outcomes for
your patients. To help you care more effectively for patients from various ethnic and minority
groups, we are offering health care professionals free online training courses in cultural
competency.
Developed by the Manhattan Cross Cultural Group, the Quality Interactions® courses allow
clinicians to participate in realistic clinical encounters. Clinicians learn key concepts and skills for
delivering effective cross-cultural care that takes into account a patient’s cultural perspective and
preferences.
Additional information about the courses
Choose from the following Quality Interactions® courses:
- Quality Interactions for Physicians plus Cross-Cultural Communication Model (2.5 CME credits)*
- Quality Interactions for Nurses & Case Managers (2.5 CEU credits)
- Quality Interactions for Healthcare Employees (non-accredited)
*This course has been planned and implemented in accordance with the Essential Areas and
policies of the Accreditation Council for Continuing Medical Education (ACCME) through the
joint sponsorship of Tufts University School of Medicine (TUSM) and Manhattan Cross Cultural
Group. TUSM is accredited by the ACCME to provide continuing medical education for physicians.
*TUSM designates this educational activity for a maximum of 2.5 AMA PRA Category 1
Credit(s)TM. Physicians should only claim credit commensurate with the extent of their
participation in the activity.
How to register
Register today for your password to access the free Quality Interactions® courses.
Select “Log In” on the Providers page at http://www.missouricare.com/providers.aspx. or “WEB
PORTAL” on the upper left-hand navigation bar.
Once logged in, select the link titled: Cultural Competency CMEs/Courses and review the
“Instructions for access to Cultural Competency CME/Courses”. Note: If you are not yet a
registered user of our secure provider website, please follow registration instructions located on
the Providers page.
The first time you access the Quality Interactions® site, you’ll be asked to complete a one-time
registration. Once your information is verified, select the “Course Catalog” on the left navigation
bar to find courses. Call your Provider Relations Representative at
1-800-322-6027 with questions or for assistance.
Take our free courses today to help improve patient outcomes