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Members

At Missouri Care, we are committed to serving those who need it most. Our staff understands that each person has his or her own needs. Our health plan is designed to help you get and stay healthy.

 

The Missouri Care Member Services Department can help you 24 hours a day, seven days a week. Member Services can answer your questions about benefits or help with finding or choosing a provider. They can solve problems in getting health care services. Call Member Services at 1-800-322-6027.

 

For questions on:

  • Dental Coverage 1-800-322-6027
  • Behavioral Coverage 1-800-322-6027
  • Transportation Coverage 1-800-322-6027
  • Prescription coverage, call MO HealthNet Fee-For-Service 1-800-392-2161 or 573-751-6527

 

Important Information for Members of a Federally-Recognized American Indian or Native Alaskan Tribe
Is your child a member of a federally-recognized American Indian or Native Alaskan tribe? If so, you will not have to pay a premium for your child’s health care coverage.

 

To stop owing a premium, here’s what to do. Send a copy of the proof of your child’s tribal membership to the Premium Collections Unit. You can send the proof by mail, fax, or email. Proof of membership can be a copy of a tribal membership card. It can also be a letter from a tribe that is recognized by the United States Department of the Interior, Bureau of Indian Affairs. Be sure to include your child’s name and MO HealthNet ID number with your proof.
 

  • MAIL: MO HealthNet Division
    Premium Collections Unit
    P.O. Box 6500
    Jefferson City, MO 65102-6500
  • FAX: 573-526-2471
  • EMAIL: Scan your records and email to AskMHD@dss.mo.gov. Type the words Premium Collections Unit in the subject line of your email.


Find Your Family Support Division Office
To locate your local office, visit the Missouri Department of Social Services.


Member Portal 
Use our web portal to access any of your personal health information.

 

State Approved: 04/25/2013
MOC13054
 

Last modified: 02/13/2014
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